ORDER POLICY

Users must provide detailed specifications when placing an order, including quantities, timelines, technical requirements, and any special conditions.

Orders will be validated and confirmed by the Company within a specified timeline upon receipt of complete order details.

Orders are matched with Partners based on detailed criteria including but not limited to capacity, expertise, historical performance, and reliability.

Users will be informed promptly upon successful matching and allocation of their orders.

Users can request modifications or cancellations within the timeframe specified at order confirmation.

Late cancellations or modifications may incur additional fees or penalties as detailed in the order confirmation.

Partners may request changes due to operational constraints, subject to approval by users and validation by the Company.

Orders must be fulfilled according to agreed timelines and specifications.

The Company provides continuous monitoring of order progress, and regular status updates will be provided to all stakeholders involved.

Fulfillment milestones and delivery schedules are enforced strictly based on data-driven validations.

Quality checks must be conducted at various stages of order fulfillment as outlined in the detailed agreement.

Any quality issues must be reported immediately, and corrective actions must be taken within specified timelines.

Any disputes concerning order fulfillment must be communicated within 15 days of issue detection.

The Company mediates disputes based on documented evidence and data logs, providing impartial and timely resolutions.